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What is Aisuru?

Nunzio Fiore

— 4 min read
What is Aisuru?

But what is Aisuru? An LLM? A chatbot? An orchestrator? And what are its sales channels? And what is the AI Academy?

These are some of the questions we received at our stand at the AI FESTIVAL 2025. So here we have answered and clarified in the most concise and simple way possible.

Which LLM is the platform based on?

AIsuru is not a Large Language Model (LLM) itself, but a platform that can integrate different existing LLMs. The platform:

  • Uses proprietary natural language processing (NLP) technologies;
  • Integrates various language models such as OpenAI, Mistral, and Anthropic;
  • Can connect to custom or open source models;
  • Employs a multi-level NLP system using fastText (for quick response in 20 μs)

AIsuru is therefore not a generative engine, but a platform that allows you to customize and integrate generative artificial intelligence into business processes, connecting to the main LLMs available on the market.

Origin and infrastructure

The AIsuru platform:

  • Is developed by Memori, an Italian startup specializing in technologies for the development of AI-enhanced conversational experiences and interfaces;
  • Uses AWS as the main cloud platform, providing scalability, reliability, and security for all system components;
  • Also allows the implementation of open source LLM models on-premise for greater privacy and data control;
  • Offers the possibility of using your own API keys from OpenAI, Mistral, or Anthropic, allowing flexibility in choosing the provider.

WIIT managed private cloud for Aisuru on-premise

The partnership with WIIT, an Italian leader in managed private cloud, represents an important evolution in Aisuru's offering, enabling on-premise implementations with the highest standards of security and compliance:

  • Certified Italian cloud infrastructure that guarantees complete data sovereignty in compliance with GDPR regulations;
  • Possibility to implement open source LLM models directly on WIIT infrastructure, eliminating dependence on external providers;
  • High availability architecture with guaranteed SLAs and 24/7 support;
  • Advanced protection of sensitive data through enterprise encryption and complete environment segregation;
  • Total control over data flow, particularly important for highly regulated sectors such as finance, healthcare, and public administration.

This solution is ideal for organizations that need maximum security and control over their artificial intelligence data, allowing them to maintain all Aisuru features in a completely private and managed environment.

Lenovo hardware solution for completely on-premise Aisuru

The collaboration with Lenovo further expands the options for on-premise implementations, offering a dedicated hardware solution optimized to run both Aisuru and LLM models locally:

  • Lenovo hardware infrastructure specifically designed for the efficient execution of generative AI models and natural language processing;
  • Scalable architecture that supports everything from simple departmental implementation to mission-critical enterprise solutions;
  • Zero dependence on external cloud services, guaranteeing total data sovereignty and control (on-premise data);
  • Hardware-software optimization for accelerated performance with GPUs dedicated to artificial intelligence;
  • Preconfigured solutions that simplify implementation and reduce setup times;
  • Support for air-gapped environments (completely isolated from the internet) for maximum security requirements.

This partnership with Lenovo offers organizations the possibility to keep the entire conversational artificial intelligence infrastructure completely in-house, ideal for sectors with stringent data sovereignty requirements, regulatory compliance, or operational needs in environments with limited connectivity.

Target and solutions

AIsuru is aimed at a wide range of companies, as demonstrated by documented use cases:

  • Banking groups;
  • Engineering companies;
  • Publishing groups;
  • Hotel chains;
  • Pharmaceutical companies;
  • Manufacturing companies;
  • Educational institutions.

The most requested solutions include:

  • Knowledge management system;
  • Document compilation assistants;
  • Virtual product configurators;
  • Training and certification support;
  • Integration with existing systems via API;
  • Virtual reality or augmented reality experiences.

AISURU AI ACADEMY: Training for Conversational Artificial Intelligence Creators

AISURU AI Academy is a comprehensive training program designed to transform professionals and enthusiasts into expert creators of conversational artificial intelligence. The Academy offers a structured path that combines theory and practice, allowing participants to master the AIsuru platform and become qualified professionals in the conversational AI sector.

Structure of the Academy

The training path is divided into two complementary courses:

Basic Course - AI Creator (5 days)

An introductory but comprehensive course that transforms participants into AI Creators capable of implementing artificial intelligence solutions in companies. The course covers:

  • Day 1: AI Fundamentals and prompt engineering - introduction to the world of generative AI with a focus on effective prompt creation techniques;
  • Day 2: Introduction to AIsuru and creation of the first Twin - first practical steps on the platform;
  • Day 3: Knowledge management - content creation techniques, document import/export, and differences between NLP and generative AI;
  • Day 4: Advanced customization - welcome messages, contexts, menus, and sharing functionalities;
  • Day 5: Add-ons and special features - deep thought, VR, Open Badge, and Board of Experts.

Advanced Course - AI Creator DEV (5 days)

Aimed at backend and frontend developers with knowledge of HTML, CSS, and JavaScript, this advanced course allows you to fully exploit the potential of AIsuru through:

  • Advanced integration with existing systems;
  • Use of AIsuru APIs;
  • Creation of mini applications with intents and functions;
  • Complete widget customization;
  • Full-stack integration workshop.

Distinctive Characteristics of the Academy

  • Practical approach: Integrated workshops every day to immediately apply the knowledge acquired;
  • Complete materials: AIsuru account with credits for using the platform during and after the course;
  • Continuous updates: Constantly updated teaching material to keep pace with the evolution of the platform;
  • Professional prospects: Training aimed at career opportunities as an AI Creator, AI Developer, AI Consultant, or AI Project Manager.

Benefits for Participants

The Academy prepares participants to face market challenges with cutting-edge skills:

  • Ability to implement AI solutions without writing code (basic course);
  • Ability to integrate AI into existing systems and develop customized functionalities (advanced course);
  • In-depth knowledge of conversational AI customization tools;
  • Preparation for a rapidly expanding market that increasingly requires specialized professionals.

AISURU AI Academy represents a strategic investment for professionals and companies that want to position themselves at the forefront of technological innovation, offering a structured path towards mastery of conversational artificial intelligence tools that are redefining the future of work and digital interaction.

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